Items may be returned for Store Credit only. Returns must be returned within 14 days of the ship date received. VIP Fashion will not accept any returns after 14 days. Items that are returned must be unwashed and unworn with all product tags attached. All SALE items are FINAL sales and cannot be returned.
Items purchased online can be returned through mail or to our store located in North Hills. In store returns will receive store credit.
Items purchased in store may be exchanged within 7 days of purchase only WITH receipt. We do not accept exchanges for online items due to high demands and wardrobe updates, there is no guarantee that our store will have the item online at the time wanted.
To make sure your package is sent to your address, we charge a flat rate of $6.00. Please make sure that your address is correct. Make sure that apartment numbers, abbreviations, states, and cities are written properly. Shipping fees are non-refundable. Shipping fees are charged during checkout. Due to high demand, we try to send out packages as soon as possible, your order will be received in 3-7 business days from that date it is shipped out. Your payment authorization and verification will take a day to process from the date the order was placed. These are estimations that do not include weekends or holidays. Orders that are shipped will receive an email with tracking information as to when your package will arrive.